WordPress Website Maintenance

Website Maintenance and Security

Your Website Should Work For You, Not Against You

Your website is often the first impression potential customers have of your business. A slow, outdated, or broken site doesn’t just frustrate visitors. It costs you customers, damages your reputation, and puts your business at risk.

At Burst Marketing, we keep your WordPress website secure, fast, and running smoothly so you can focus on what you do best: running your business.

Why Website Maintenance Matters

Security threats are real and constant. Hackers target outdated WordPress sites because they’re easy to exploit. One security breach can take your site offline, compromise customer data, and destroy the trust you’ve worked so hard to build.

Outdated sites break. WordPress, themes, and plugins are constantly updated. When these updates aren’t managed properly, they can cause compatibility issues, broken features, or even crash your entire site.

Speed impacts your bottom line. A slow website frustrates visitors and hurts your search rankings. Google prioritizes fast sites, and users abandon slow ones. Every second of load time costs you potential customers.

Backups save businesses. Websites can break, get hacked, or experience server issues. Without regular backups, you could lose everything. With them, you can restore your site quickly and get back to business.

Read about what happens when you don’t maintain your website.

Our Website Maintenance Packages

Basic WordPress Website Maintenance: $75/month

Perfect for straightforward websites that don’t change often but need to stay secure and running smoothly.

What’s Included:

  • Monthly Updates We keep your themes and plugins current to prevent conflicts and close security gaps. Outdated software is the number one reason WordPress sites get hacked or break.

  • Uptime Monitoring Get alerted right away if your site goes offline. We monitor your site 24/7 and notify you immediately if there’s an issue so you can get back online fast.

  • Automated Backups Regular backups ensure we can restore your site quickly if anything breaks. Your content, images, and data are protected.

  • Security Scanning Continuous monitoring to catch malware, vulnerabilities, and other threats before they become problems. We check for suspicious activity and take action to keep your site safe.

  • Minor Content Updates Up to 2 small changes per month like updating contact info, business hours, or pricing. Quick fixes without the hassle.

Premium WordPress Maintenance: $250/month

Ideal for active websites that need regular content updates along with comprehensive maintenance and security.

Everything in Basic, plus:

  • Content Management Up to 2 hours per month of website updates including adding blog posts (content provided by you), updating product/service pages, and other routine content changes.

  • Direct Phone Access Get a direct line to your website manager for quick answers and urgent needs. No support tickets, no waiting.

  • Priority Support Faster response times for questions and urgent requests. When something needs attention, you get it.

  • Performance Monitoring Regular speed checks and optimization recommendations to keep your site running fast. We identify what’s slowing you down and fix it.

Website Uptime Monitoring

Years of Website Maintenance Experience You Can Trust

I’ve been maintaining and updating websites for 20 years, keeping sites secure, fast, and running smoothly across different platforms and technologies. Through my agency experience, I’ve worked extensively with WordPress and become proficient with all the major page builders: Elementor, Bricks, Beaver Builder, Divi, and more.

I’ve managed hundreds of WordPress sites, handled countless plugin updates, fixed broken layouts, troubleshot compatibility issues, optimized site speed, and dealt with every technical challenge that comes with keeping websites running properly.

More importantly, I understand that your website isn’t just code and plugins. It’s your business. When something breaks, it needs to be fixed now, not eventually.

What Makes Our Maintenance Different

Proactive, not reactive. We don’t wait for things to break. We monitor, update, and optimize regularly to prevent problems before they happen.

Direct communication. You’re not opening support tickets or waiting in a queue. You work directly with the person managing your site.

We actually care. Your website downtime is our emergency. We treat your site like it’s our own because we know how much it matters to your business.

No surprises. Your monthly price is locked in and includes everything listed. No hidden fees for “emergency” fixes or “urgent” updates.

Flexible and honest. If you need something outside your package, we’ll tell you upfront what it costs. If we think you don’t need something, we’ll tell you that too.

How Our Maintenance Process Works

  1. Initial Site Audit We review your current site to identify any immediate issues, outdated plugins, security vulnerabilities, or performance problems.

  2. Setup and Optimization We configure monitoring, backups, and security scanning. If needed, we optimize your site speed and fix any critical issues.

  3. Ongoing Monthly Maintenance Every month we update plugins and themes, run security scans, verify backups, monitor uptime, and handle your content update requests.

  4. Proactive Communication If we find anything that needs your attention, we let you know immediately. No surprises, just clear communication about your site’s health.

  5. Available When You Need Us Whether you have a quick question or an urgent issue, we’re here to help. Premium clients get direct phone access for even faster support.

Frequently Asked Questions

No, you'll need your own hosting account. We're happy to recommend reliable hosting providers and we will help set it up, but hosting fees are separate and billed directly to you.

We test updates carefully and monitor your site after applying them. If something does break, we fix it immediately at no additional cost. That's what you're paying us for.

Yes. We're proficient with all major WordPress page builders including Elementor, Bricks, Beaver Builder, Divi, and more. We can work with whatever builder your site uses.

Premium clients get up to 2 hours of content updates monthly, which covers most needs. If you need more, we offer hourly services at $100/hour or we can discuss a custom package.

For site-down emergencies, we respond immediately. For general questions and non-urgent updates, Basic clients typically hear back within 24 business hours. Premium clients get priority response times.

You can cancel anytime before your next billing cycle. There are no cancellation fees or penalties. Your site stays exactly as it is, you'll just need to handle updates and maintenance yourself going forward.

We specialize in WordPress but can also work with Wix, Squarespace, Shopify, and other platforms. Contact us to discuss your specific needs.

Yes. Neglected WordPress sites get hacked, break from outdated plugins, lose data from lack of backups, and rank poorly due to speed issues. Maintenance isn't optional if you want a secure, functional website.

For Premium clients with direct phone access, we respond to true emergencies (site completely down, security breach) as quickly as possible, even outside normal hours. For non-emergencies, we'll address them during business hours.

We check for outdated plugins/themes, security vulnerabilities, broken links, site speed issues, backup status, and overall site health. You'll get a clear report of what we found and what we recommend.

Absolutely. Your website, content, and any work we do belongs to you. We're just maintaining it for you.

Ready to Stop Worrying About Your Website?

Let us handle the technical stuff so you can focus on growing your business.

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